It Takes More Than Casual Fridays and Free Coffee - Building a Business Culture That Works for Everyone

Cover

Title

Copyright

Dedicate

Contents

About the Author

Introduction

Part I Values Matter

Chapter 1 Culture: Why You Should Care

Chapter 2 Are You Living a Double Life?

Part II Creating the WOW Factor

Chapter 3 The Little Things Make a Big Difference

Chapter 4 R-E-S-P-E-C-T: It Goes with Integrity

Chapter 5 Innovation: It’s Not Complicated

Chapter 6 Listen More Than Talk: Communications and Collaboration Are Essential

Chapter 7 The Customer’s Success Is Your Success

Chapter 8 Paying It Forward: Giveback and Social Responsibility

Chapter 9 Learning Is Your Edge: Invest in Your People

Chapter 10 Leaders Who Drive Operational Excellence Net Extraordinary Results

Part III Being Intentional

Chapter 11 My 7 Points to Culture System of Success!

Chapter 12 Make It Happen

Epilogue

Notes

Index