Performance Evaluation - Foundations and Challenges

Preface

Contents

1 Main Performance Categories: Effectiveness and Efficiency

1.1 Rationale of (Non-financial) Performance Evaluation

1.2 Particular Aspects of Performance Evaluation

1.2.1 Basics and Theoretical Foundations

1.2.2 Concepts and Methods

1.2.3 Practical Aspects

1.3 Scope, Focus, and Contents of the Book

References

2 Multi-criteria Production Theory: Foundation of Performance Evaluation

2.1 MCPT: A Particular Instance of General Production Theory

2.1.1 Conception and Fundamental Axioms

2.1.2 Illustrative Example of Sustainability PerformanceEvaluation

2.1.3 Value Dominance and Value Efficiency

2.2 Linear Value Functions and Their Special Cases

2.2.1 Traditional and Environmental Production Theories

2.2.2 Main Proposition for Linear Value Functions

2.3 Nonlinear Value Functions and Their Special Cases

2.3.1 Difficulties in Cases of Nonlinear Value Functions

2.3.2 Main Propositions for Convex Value Possibilities

2.3.3 Main Propositions for Consistent Monotonic Valuations

2.4 First Insights and Conclusions

2.4.1 Empirical Realism of Purely Technological Axioms

2.4.2 Rationality of Inefficient Activities

2.4.3 Further Insights, Application Areas and Limitations

References

3 Data Envelopment Methodology of Performance Evaluation

3.1 Data Envelopment and Multi-criteria PerformanceAnalysis

3.1.1 Generalisation of DEA by MCPT

3.1.2 What Kind of Data May Be Enveloped?

3.1.3 Justification of Traditional DEA

3.2 DEA for the Classical Case of Goods

3.2.1 Oriented Radial Performance Measurement

3.2.2 Unoriented Additive Performance Measurement

3.2.3 Essentiality of Disposability Assumptions

3.3 DEA for the Standard Case of Goods and Bads

3.4 DEA for General Linear Value Functions

3.5 Further Insights and Conclusions

References

4 Challenges of Performance Evaluation in Practice

4.1 Balance and Specialisation as Performance Categories

4.2 Selection and Qualitative Differentiation of Inputs and Outputs

4.3 Choice of Alternatives and Weighting Factors

4.4 Detection of Key Performance Indicators and TheirDependencies

4.5 Comprehensive Concepts of Performance Evaluation

References

Correction to: Performance Evaluation